Swift Postal Services values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you interact with our services. By using our services, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, mailing address, and payment details.
Technical Information: IP address, browser type, operating system, and usage data when you visit our website or use our mobile app.
Communication: Records of your correspondence with our customer service team or any other interaction with us.
2. How We Use Your Information
The data we collect is used for the following purposes:
To process and complete your shipments and deliveries.
To provide customer support and respond to your inquiries.
To improve our services, website, and mobile app through analysis and feedback.
To send transactional updates such as order confirmations and delivery notifications.
To comply with legal requirements and safeguard against unauthorized or illegal activities.
3. How We Share Your Information
We only share your data under specific circumstances, such as:
With Service Providers: We may share information with trusted third parties who assist in providing our services, such as delivery partners and payment processors.
Legal Compliance: We may disclose your information to comply with legal obligations, regulations, or court orders.
Business Transfers: In the event of a merger, acquisition, or sale of company assets, your data may be transferred to the new owner.
With Consent: We will request your explicit consent if your data needs to be shared for any other purposes.
4. Data Security
We implement industry-standard measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Retention of Data
We retain your personal data for as long as necessary to provide our services, comply with legal obligations, and resolve disputes. Once your data is no longer needed, we will securely delete or anonymize it.
6. Your Rights
You have the right to:
Access and request copies of your personal data.
Request corrections or updates to your data.
Request the deletion of your data, subject to legal obligations.
Opt out of receiving promotional communications.
To exercise these rights, please contact us at [Insert Contact Information].
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your user experience. You can manage your cookie preferences through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be communicated by updating the “Effective Date” and posting the revised policy on our website.
Thank you for trusting Swift Postal Services. Your privacy is our priority, and we are committed to protecting your personal information at every step of the way.